Our Features

Next-Gen Messaging

Powering SMS, WhatsApp, WeChat, Twilio, and Viber in Salesforce

Experience seamless Salesforce messaging with AI-driven SMS, WhatsApp, WeChat, Twilio, and Viber integration. Message Blink empowers businesses to automate communication, enhance customer engagement, and scale messaging directly within Salesforce.

Quick & Easy Installation in Salesforce

Follow our step-by-step guide to seamlessly set up Message Blink in Salesforce for effortless SMS & WhatsApp messaging.

Visit the Salesforce AppExchange and search for "Message Blink."

Click the “Get It Now” button on the AppExchange listing page.

Select installation for all users or specific profiles based on your needs.

Enter your credentials to access the Salesforce environment for installation.

Review and confirm installation settings as prompted.

Click the Install button to start the installation process.

Choose whether to install for Admins, all users, or specific profiles.

Upon completion, you'll receive a confirmation email.

Open Salesforce, go to the App Launcher, and select “Message Blink.”

Analytics Dashboard

Gain real-time insights into Salesforce messaging with detailed analytics and reporting. 

Quick Message Templates

Send consistent SMS and WhatsApp messages in Salesforce using customizable, pre-built templates. 

Conversational One-on-One Texting

Engage customers with direct, personalized conversations inside Salesforce.

Bulk SMS Tracking

Track link engagement and measure SMS campaign performance effortlessly with real-time analytics.

Prebuilt Message Templates

Save time with ready-to-use SMS and WhatsApp templates for quick, consistent communication.

Automated Message Scheduling

Plan and schedule SMS and WhatsApp messages in advance for timely, effective outreach.

Instant SMS Alerts

Get real-time Salesforce email alerts for incoming SMS messages, ensuring quick responses.

Advanced Message Analytics

Gain valuable insights with powerful reporting tools to track and optimize messaging performance.

One-on-One Conversations

Engage customers in real-time with personalized, interactive texting for better relationships.

Key Features

Powerful texting features for businesses of all sizes

Automation & Scheduling

Streamline your communication with automated SMS scheduling in Salesforce. Send timely, personalized text messages without manual effort. Improve customer engagement and response rates with scheduled messaging automation.

Personalized Templates

Enhance customer engagement with personalized SMS templates in Salesforce. Automate, customize, and send messages that resonate instantly.

Two Way SMS Chat

Effortlessly manage two-way SMS conversations within Salesforce, ensuring real-time customer engagement and streamlined communication. Keep all text message interactions organized, track responses, and respond instantly—all without leaving your CRM.

Live Inbox

Manage real-time SMS conversations within Salesforce.

Mass Texting in Salesforce

Send bulk SMS in Salesforce effortlessly. Automate mass texting, personalize messages, and track engagement with real-time analytics.

Automation & Scheduling

Streamline WhatsApp messaging via Salesforce to enhance communication efficiency. Automate and schedule messages to ensure timely, personalized interactions with customers. Leverage Salesforce integration to optimize customer engagement and improve response rates.

Multimedia Template

Leverage images, videos, and documents to create engaging, interactive content that resonates with customers. Enhance your messaging strategy and improve customer experience with Salesforce’s powerful multimedia template integration.

WhatsApp Marketing

Run impactful WhatsApp campaigns within Salesforce to connect with your customers directly. Leverage Salesforce's powerful marketing tools to automate, personalize, and track your WhatsApp messages for maximum engagement.

Reports and Analytics

Gain deep insights into your WhatsApp messaging performance with real-time analytics. Track message delivery, engagement rates, and customer interactions from a centralized dashboard. Optimize your WhatsApp communication strategy using data-driven reports for better conversions.

Global Reach

Effortlessly connect with customers worldwide using WhatsApp messaging in Salesforce. Send real-time updates, promotions, and support messages with ease. Expand your global communication reach while keeping conversations organized within your CRM.

SMS
Automation & Scheduling

Streamline your communication with automated SMS scheduling in Salesforce.

Personalized Templates

Enhance customer engagement with personalized SMS templates in Salesforce.

Two Way SMS Chat

Effortlessly manage two-way SMS conversations within Salesforce.

Live Inbox

Manage real-time SMS conversations within Salesforce through live inbox.

Mass Texting in Salesforce

Automate mass texting, personalize messages, and track engagement within salesforce.

Automation & Scheduling

Streamline WhatsApp messaging via Salesforce to enhance communication efficiency.

Multimedia Template

Leverage images, videos, and documents to create engaging, interactive content that resonates with customers.

WhatsApp Marketing

Run impactful WhatsApp campaigns within Salesforce to connect with your customers directly.

Reports and Analytics

Gain deep insights into your WhatsApp messaging performance with real-time analytics.

Global Reach

Effortlessly connect with customers worldwide using WhatsApp messaging in Salesforce.

Integrations

The New Way of Engaging Customers